Author | : Mart Rovers |
Publisher | : Van Haren |
Total Pages | : 178 |
Release | : 1970-01-01 |
ISBN 10 | : 9789401800570 |
ISBN 13 | : 940180057X |
Language | : EN, FR, DE, ES & NL |
ISO/IEC 20000:2011 - A Pocket Guide
ISO/IEC 20000:2011 - A Pocket Guide Book Description:
This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011 and a short summary of ISO/IEC 20000-2:2012. It brings ISO/IEC20000 Part 1 and Part 2 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read format: it promote the awareness and the acceptability of ISO/IEC 20000 Part 1 and Part 2 as a valid standard for IT Services organizations; it supports ISO/IEC 20000 training and certification and it is a quick reference for practitioners to the core content of ISO/IEC 20000.